Last updated: July 6, 2026
Mia Cloud (“we,” “our,” or “us”) places great importance on protecting your privacy and personal information. This privacy policy explains what information we collect when you use the site https://miacloud.ca/ (the “Site”), how we use it, protect it, and share it, as well as the rights you have regarding it.
1. Person Responsible for the Protection of Personal Information
The person responsible for the protection of personal information at Mia Cloud ensures compliance with this policy. For any questions regarding your personal information, you may contact ventes@miacloud.ca.
2. Information We Collect
We may collect the following categories of information:
- Identification information: first and last name, mailing address, email address, phone number.
- Order and payment information: products ordered, shipping and billing address, purchase history. Payment card data is processed directly by our secure payment provider and is not stored on our servers.
- Navigation information: IP address, browser type, pages visited, date and time of connection, collected in particular through cookies (see the cookies section).
- Information you provide to us: contact form content, quote requests, emails and other communications.
3. Purposes of Collection
We use your personal information only for the following purposes:
- process and deliver your orders and provide after-sales service;
- respond to your requests for information, quotes, or support;
- manage your account and personalize your experience on the Site;
- improve our products, services, and the operation of the Site;
- send you, with your consent, commercial or promotional communications;
- comply with our legal and regulatory obligations.
4. Consent
By providing your personal information and using the Site, you consent to its collection and use in accordance with this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions, by writing to us at ventes@miacloud.ca.
5. Sharing with Third Parties
We do not sell or rent your personal information. We may share it only:
- our service providers (hosting, payment, delivery, email sending) who act on our behalf and are required to protect them;
- when required by law or to respond to a legitimate request from a competent authority;
- in connection with a business transaction (merger, acquisition), while ensuring the level of protection is maintained.
6. Cookies and Tracking Technologies
The Site uses cookies to ensure it functions properly, to remember your preferences, to measure audience, and, where applicable, to display tailored content. You can configure your browser to refuse cookies; some features of the Site may then no longer be available. Where a consent management tool is present, you can adjust your preferences at any time.
7. Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or for the period required by law (for example, for accounting and tax purposes), after which it is securely destroyed or anonymized.
8. Security
We implement reasonable security measures — technical, physical, and organizational — to protect your personal information against loss, theft, unauthorized access, disclosure, copying, or modification.
9. Your Rights
Subject to applicable law, you have the right to:
- to access the personal information we hold about you;
- to request the correction of inaccurate, incomplete or ambiguous information;
- to withdraw your consent or request the deletion of your information;
- to receive your information in a structured, commonly used technological format (portability);
- to file a complaint with the competent authority for the protection of personal information.
To exercise these rights, write to us at ventes@miacloud.ca. We will respond within the timeframe required by law.
10. Transfer of Information Outside the Country
Some of our service providers may process or host information outside the province of Quebec (Canada). In such cases, we take reasonable measures to ensure your information receives protection equivalent to that provided by applicable law.
11. Protection of Minors
The Site is not directed at individuals under the age of 14, and we do not knowingly collect their personal information without the consent of a parent or legal guardian.
12. Changes to the Policy
We may modify this policy at any time. The updated version is published on this page with its update date. We invite you to review it regularly.
13. Contact Us
For any questions regarding this policy or the processing of your personal information:
Mia Cloud
Address: [TO BE COMPLETED: company address]
Phone: 1-888-351-4646
Email: ventes@miacloud.ca